Privacy Policy
1. INTRODUCTION
This document sets out the privacy policy of Moving Castle Technologies Pty Ltd ACN 686 637 963
and our affiliates (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’).We take our privacy obligations seriously and we’ve created this privacy policy to demonstrate our commitment to our privacy and data security obligations and explain how we collect, store, maintain, handle, use and disclose personal information. As we are an Australian business, this policy takes into account the requirements of the Australian Privacy Principles set out in the Australian Privacy Act.Your privacy is very important to us, and we encourage you to read this policy carefully.By providing personal information to us, you consent to our collection, storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.Please note that you agree to the terms and conditions of this policy if you choose to access and/or use our website, products and/or services.We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.
2. TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect primarily relates to your use of our platform and may include the following:
(a) name;
(b) mailing or street address;
(c) email address;
(d) telephone number and other contact details;
(e) age;
(f) date of birth;
(g) credit card or other payment information;
(h) information about your business or personal circumstances;
(i) information in connection with client surveys, questionnaires and promotions;
(j) your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;
(k) information about third parties; and
(l) any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you whether in response to a questionnaire, survey, or in the form of feedback or otherwise.
3. HOW WE COLLECT PERSONAL INFORMATION
Whenever it is reasonable and practicable to do so we will collect data about you directly from you. We may collect personal information either directly from you, or from third parties, including where you:
(a) contact us through our website;
(b) receive goods or services from us;
(c) submit any of our online sign up forms;
(d) communicate with us via email, telephone, SMS, social applications (such as LinkedIn or Facebook) or otherwise;
(e) interact with our website, social applications, services, content and advertising; and
(f) enquire as to a potential position with us, invest in our business or enquire as to a potential purchase in our business.
4. USE OF YOUR PERSONAL INFORMATION
We may collect and use personal information for the following purposes:
(a) to verify your identity and to enable secure access to our website, platform and/or services;
(b) to contact and communicate with you;to provide goods, services or information to you;
(c) for record keeping and administrative purposes;to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;
(d) to help us operate, protect, improve and optimise our products, service offering and customer experience;
(e) to measure, support and improve the presentation and content of our website;
(f) to comply with law, our legal obligations, resolve disputes or enforce our agreements with third parties;
(g) to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
(h) to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; to provide technical support;
(i) to manage relationships with our clients, suppliers and contractors;
(j) in connection with any potential transaction involving us; andto consider an application of employment from you.
We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.
If we are unable to collect or use your personal information, we may not be able to communicate, interact or respond to you or do business with you or your organisation.
5. SECURITY
The security of your personal information is fundamental our business and has informed the way we have developed our platform and provide our services.We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect our systems. We update and test our security on an ongoing basis, however due to the inherent nature of the internet we cannot guarantee the security of your personal information. When you transmit your personal information, you are doing so at your own risk. Please only do so in a secure environment.
6. LINKS
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
7. REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION
If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.Please note that we may retain certain information in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required or permitted by law.
8. COMPLAINTS
If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.
9. CONTACT US
For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Email: legal@propwiz.com.au
Our privacy policy was last updated on 25 November 2025.